Overview

At Occultsage, we take pride in offering high-quality astrology courses designed to provide valuable insights and knowledge. To ensure clarity and transparency, we have outlined our refund policy below.

No Refund Policy

Due to the nature of our digital products and the immediate access granted to course materials upon purchase, Occultsage maintains a strict no refund policy. Once a purchase is made, it is considered final, and no refunds will be provided for any reason.

Exceptions for Refunds

While we strive to ensure a seamless experience for our users, we understand that unforeseen issues may arise. Refunds will only be considered in the following exceptional circumstances:

Incorrect Charge: If you have been incorrectly charged or billed more than once for the same course.

Refund Process

In the rare event that a refund is approved due to one of the exceptions listed above, the following process will be followed:

Processing Time: Once approved, the refund will be credited back to the original payment method within 7-10 working days.

Request Submission: Submit a detailed refund request via our customer support email at info@occultsage.com within 30 days of the purchase date. Please include your order number, the issue encountered, and any relevant screenshots or documentation.

Review and Approval: Our support team will review your request and notify you of the approval status within 3-5 business days.